Home Supplier Partnership Agreement

Supplier Partnership Agreement (“Agreement”)


This Agreement is entered into between Glocomp Systems (M) Sdn Bhd with its registered address at G-03-1, Plaza Kelana Jaya, Jalan SS7/13A, 47301 Petaling Jaya (“Glocomp”) and “you”, as a seller who offer, lists and feature Products on the Platform for sale, and who shall fulfil the Products ordered and purchased by the Buyer (“Supplier”). (Each a “Party”, and jointly as “Parties”.)


This Agreement expressly incorporates Glocomp's Platform Terms and Conditions which applies in addition to all other terms and conditions stated herein. By submitting an application or a registration for a Seller Account, you confirm, acknowledge and agree to the terms and conditions set forth in the Platform Terms and Conditions and in this Agreement.


If you do not agree to any of the terms herein, please do not create a Seller Account.


Definitions


1. In this Agreement, where the context so admits, the following expressions shall have the meaning designated hereinbelow unless otherwise stated:-

"Buyer"

means the buyer of the Products;

“Complimentary Basic Digital Marketing Services”

means the basic digital marketing services, if available for the Supplier Package you selected, provided on complimentary basis at the sole discretion of Glocomp and is revocable / may be withdrawn at any time;

“Platform Terms and Conditions”

means the terms and conditions available and found in (https://estore.glocomp.com/terms-and-conditions) which you have read, understood and accepted by accessing to and using the Platform;

“Platform”

means Glocomp websites (including https://estore.glocomp.com, mobile sites and mobile applications;

“Products”

means the products, items, goods and/or services made available by you on the Platform;

“Supplier Package”

means the supplier package you have selected prior to the activation of Supplier storefront;

“Supplier Package Fees”

means the fees payable for the supplier package you have selected prior to the activation of Supplier storefront.

Terms & Conditions


2. Any payment for Supplier Package Fees shall be made upfront, prior to the activation of Supplier storefront on the Platform. Supplier Package Fees are strictly non-refundable for any reason whatsoever.


3. Suppliers are allowed to request for cancellation, upgrade or downgrade of their Supplier Packages at any time, provided that a formal written notice has been served to Glocomp and any changes to Supplier Packages, if approved by Glocomp, will be made available thirty (30) days from the date of the written notice and upon such terms as may be imposed by Glocomp.


4. Strictly for supplier accounts managed by Glocomp only: Prices for all Suppliers’ Products shall be maintained in accordance to the pricing information provided to Glocomp, unless a formal written notice for changes in Products pricing substantiated by reason(s) has been provided to Glocomp, and provided that there is no objection from Glocomp, the change of price will take effect thirty (30) days from the date of the written notice.


5. Product prices listed on estore.glocomp.com must be competitive.


6. Commission rate set is non-negotiable within the first twelve (12) months, once products are listed on estore.glocomp.com.


7. Complimentary Basic Digital Marketing Services redemption is only valid if the Supplier storefront has been successfully set up within ten (10) working days after account creation which includes the upload of product listings and store banner(s), and any store launch promotions.


8. Account will be deactivated by Glocomp if Products are not listed on the Platform within fifteen (15) working days after the account has been created.


9. Supplier is responsible for designing their required digital banners.


10. Supplier shall fulfil orders to Buyers within five (5) business days from the receipt of orders, or within any other agreed acceptable fulfillment timeframe between Supplier and Glocomp, either directly or via Glocomp's Third-Party Logistics partner (3PL).


11. Supplier acknowledges and agrees that all sales transactions for orders placed on Glocomp.com shall be processed by Glocomp on behalf of the respective Supplier. Payment disbursements to Supplier for each sale on Glocomp.com, less commissions to Glocomp; shall be performed each Friday, following a successful order fulfilment in the previous week.


For the avoidance of doubt, this Agreement shall not be interpreted or construed to create a partnership or joint venture between the Parties hereto.


This Agreement is valid for a period of twelve (12) months commencing from the successful creation of your account (“Term”) and unless either Party gives the other written notice of its intention not to renew this Agreement at least thirty (30) days before the end of the Term, this Agreement shall be renewed automatically for successive terms of twelve (12) months each (each a “Renewal Term”) until either Party gives the other written notice of its intention not to renew this Agreement at least thirty (30) days before the end of any Renewal Term.


This Agreement may be terminated by either Party with cause and provided that at least one (1) meeting has been held between Glocomp and Supplier prior to the effective date of termination in attempt to resolve the cause of termination, without prejudice to all other rights and remedies available to Glocomp under the Platform Terms and Conditions.